Showing posts with label China. Show all posts
Showing posts with label China. Show all posts

Wednesday, 25 January 2012

DisplaySearch: Shipments of Mobile PCs in China Forecast to Outpace Desktops in 2013

Santa Clara, Calif. (PRWEB) July 26, 2011

According to the latest research from the DisplaySearch Quarterly China PC Shipment and Forecast Report, total China PC market shipments, which include desktop PCs, all-in-one (AIO) PCs and mobile PCs (notebooks, mini-notes and tablets), are growing at a faster pace than any other region of the world. Shipments of displays for all PC types will grow from 80 million units in 2010 to 95 million in 2011, including do-it-yourself (DIY) and whitebox PCs. Showing the uniqueness of the personal computer market in China, desktop solutions still enjoy a high penetration in the PC market, with an estimated 57% of the China market in 2011. This varies greatly from more mature markets such as the U.S. and Western Europe, which shifted to mobile PCs from desktop solutions in 2007, with 62% and 71% of the PC markets in 2011, respectively.


?China is already the biggest market for monitors and desktop PCs as a result of the rapidly developing economy and greater disposable income for consumers,? noted Robin Wu, DisplaySearch China PC/IT analyst. ?With shipments in rural areas gradually increasing and the current low notebook PC penetration in the region, there is a significant opportunity for further growth.?


China DIY PC Market Clouds Traditional Brand Market Share

China?s DIY market consists of self-built PCs that have a monitor included as part of a complete solution. These self-built PCs carry no major brand name and are simply the sum of their components with the monitor actually being the most visible brand in the solution. Since a monitor is purchased with each DIY solution, display shipments are the best indicator for tracking this fragmented market. Domestic PC brands like Lenovo, Acer (Taiwan), Haier and Hasee continue to try to shift consumer purchasing behavior away from DIY to pre-configured bundles as global PC brands have done in more mature markets. These bundles are now giving way to all-in-one solutions such as AIO desktop PCs, notebooks or tablet PCs, but the DIY market is entrenched in China. Foreign PC brands like Dell, HP and Apple are trying to get a piece of the growing PC market in China but find it difficult to compete against domestic PC brands as well as the DIY space. DIY shipments for 2010 were approximately 25 million (representing about 30% of the total desktop market). Lenovo was the leading brand, with 17% of the combined desktop and AIO segments.


Mainland China Mobile PC Shipments Forecast to Capture Share of Desktop PCs

Following the worldwide PC market trend, mobile PC shipments are forecast to grow and capture market share from desktop PCs in China, from 29 million units in 2010 to 70 million in 2013. As a result of this growth, along with the continued growth in desktop PCs, China?s total PC market share will increase from just 15% of the global PC market in 2008 to 23% in 2017, putting this region at the same level as North America. As in other regions, tablet PCs will become more acceptable as a consumer PC and continue to take share from other mobile PCs.


China-Based Manufacturers Focus on 19?W 16:10 Desktop Displays

With desktop computing still the mainstream in China, the importance of desktop displays shipped into this region is great, having supply chain impacts across many applications. China is uniquely focused on 19? wide (16:10 format) desktop monitors, which account for 40% of the China market, and the China market accounts for nearly two-thirds of all 19?W 16:10 monitors. Manufacturers around the world have been shifting production to 16:9 aspect ratios to leverage the manufacturing of TV displays; this trend as well as growing demand for smaller displays that are produced more efficiently on the same fabrication lines where 16:10 desktop displays are now produced, will likely push the market in China from 16:10 to 16:9 desktop displays.


Wu added, ?While the China PC market is slowly catching up to worldwide PC market trends and demand for 16:9 desktop displays, the pace seems to be accelerating now that panel makers are gradually shifting Gen 5 capacity to more profitable displays for smart phones and tablet PCs. As a result, there is less available capacity for production of 19?W 16:10 panels, which are mainly produced in Gen 5 fabs.?


The DisplaySearch Quarterly China PC Shipment and Forecast Report represents the first collective look at the entire personal computer market in mainland China including tablet PCs, desktop PCs, all-in-one PCs, notebook PCs, and mini-notes. It provides the most comprehensive survey of domestic PC brands and associated products such as desktop monitors, indicating an accurate picture of the China PC market (due to the popularity of building DIY systems in China). It highlights the unique nature of the domestic China PC business and offers comparisons with other regions of the personal computing market.


For more information on this report, please contact Charles Camaroto at 1.888.436.7673 or 1.516.625.2452, or contact(at)displaysearch(dot)com or contact your regional DisplaySearch office in China, Japan, Korea or Taiwan.


About DisplaySearch

Since 1996, DisplaySearch has been recognized as a leading global market research and consulting firm specializing in the display supply chain, as well as the emerging photovoltaic/solar cell industries. DisplaySearch provides trend information, forecasts and analyses developed by a global team of experienced analysts with extensive industry knowledge and resources. In collaboration with The NPD Group, its parent company, DisplaySearch uniquely offers a true end-to-end view of the display supply chain from materials and components to shipments of electronic devices with displays to sales of major consumer and commercial channels. For more information on DisplaySearch analysts, reports and industry events, visit us at http://www.displaysearch.com. Read our blog at http://www.displaysearchblog.com and follow us on Twitter at @DisplaySearch.


About The NPD Group, Inc.

The NPD Group is the leading provider of reliable and comprehensive consumer and retail information for a wide range of industries. Today, more than 1,800 manufacturers, retailers, and service companies rely on NPD to help them drive critical business decisions at the global, national, and local market levels. NPD helps our clients to identify new business opportunities and guide product development, marketing, sales, merchandising, and other functions. Information is available for the following industry sectors: automotive, beauty, commercial technology, consumer technology, entertainment, fashion, food and beverage, foodservice, home, office supplies, software, sports, toys, and wireless. For more information, contact us or visit http://www.npd.com and http://www.npdgroupblog.com. Follow us on Twitter at @npdtech and @npdgroup.


Lauren Leetun, APR

SAVVY Public Relations

407-592-7923

media(at)displaysearch(dot)com


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PCCW Teleservices Awarded "Best China Call Center? by China Federation of IT Promotion

Hong Kong and Dublin, OH (PRWEB) August 17, 2011

PCCW Teleservices is pleased to announce its recognition in the 9th Annual China Call Center Industry Forum and Best Chinese Customer Contact Center & Managers Award, ceremoniously held in Lijiang, Yunnan Province, PRC. Cathay Pacific Loyalty Programs? Beijing Call Center (CPLP BCC) operated by PCCW Teleservices was awarded both "Best China Call Center" and "Best China Call Center for Individual Customers? (2010-2011).


The 9th Annual China Best Customer Contact Center & Managers Awards 2011 were evaluated and selected by the China Federation of IT Promotion (CFIP), aiming to recognize the most outstanding call centers and customer care organizations.


As a nationwide, cross-industry and cross-department organization dedicated to information communication and IT promotion, CFIP was established with government approval in 2002. Members of CFIP comprise various enterprises and professional associations at home and from abroad.


Over ten Chinese call center industry experts, including Lv Keqin, Vice President of UBM Technology China (President of ICMI China), Liu Xianjun, Deputy Chairman & Secretary-general of CFIP, Min Chengzhong, Senior Business Development Manager of SBABS, Li Nong, Vice President of application and solutions of Avaya China, Lan Yimin, Deputy General Manager of Remote Customer Contact Center of China Merchants Bank, attended the award ceremony and delivered keynote speeches as honored guests.


CPLP BCC was the only center awarded "Best China Call Center for Individual Customers? (2010-2011) In addition, several large multinational corporations from China and abroad, including CPLP BCC, Guosen Securities, Lenovo, Haier, Volkswagen, DHL, TNT, were awarded "The Best China Call Center? (2010-2011). CPLP BCC has been outsourced to PCCW Teleservices since October 2008. Leveraging on PCCW Teleservices? customer care services with a high level of specialization and localization, Cathay Pacific Loyalty Programs Ltd. has the objective to become the number one Frequent Flyer Program in China. For more information about the awards, please visit: http://awards11.icmichina.cn/index.html.


About PCCW Teleservices


PCCW Teleservices, a subsidiary of PCCW Limited, offers clients world-class, global contact center and BPO services in all facets of voice and non-voice customer service, technical support, sales, retention, and other business processes. Operating a global network of multi-channel contact centers, PCCW Teleservices provides support in languages to covering over half of the world's population. PCCW Teleservices is consistently ranked among the world?s leading contact center service providers. With over 6,000 agent positions in the United States, mainland China, Hong Kong, Panama, and the Philippines. PCCW Teleservices provides local and multinational companies a wide array of skills to service more than 35 million customer contacts annually. To learn more, please visit http://www.pccwteleservices.com, or call us at +1-800-856-6768 (Americas) or +852-2888-3636 (Asia).


About PCCW Limited


PCCW Limited (SEHK:0008) is the holding company of HKT Group Holdings Limited (HKT), Hong Kong?s premier telecommunications provider and a world-class player in Information and Communications Technologies. PCCW also holds a majority interest in Pacific Century Premium Developments Limited, and overseas investments including the wholly-owned UK Broadband Limited. As the provider of Hong Kong?s first quadruple-play experience, PCCW/HKT offers a range of innovative media content and services across four platforms ? fixed-line, broadband Internet access, TV and mobile. In addition, the Group meets the sophisticated needs of the local and international business community, while supporting network operators with cutting-edge technical services and handling large-scale IT outsourcing projects for public and private sector organizations. To learn more about PCCW and HKT, please visit http://www.pccw.com.


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