SmartSource Computer & Audio Visual Rentals Launches SmartDesk - A Dedicated Client Resource Center for the Exhibition Community

Hauppauge, New York (PRWEB) October 21, 2011

SmartSource Computer & Audio Visual Rentals (Hauppauge, NY), one of the nation?s leading providers of computer, audio visual (AV) and trade show technology rentals and services, has launched a new client resource center specifically designed to optimize order management for exhibit houses and show organizers. SmartDesk is a client-centric intake desk which manages each order through its entire lifecycle ? from planning and technical oversight to processing and invoicing. Serving as an extension of SmartSource?s Account Executive team, it is staffed by a dedicated team of SmartSource professionals including project managers, technicians, logistics personnel and administrators based in the company?s Orlando, Florida office.

According to SmartSource President & CEO Mike McClernon; ?SmartDesk was designed to enhance our customers? experience through an improved business process for controlling, expediting and managing their incoming orders, technical requests or project quotes. Customers can contact SmartDesk both telephonically during business hours, or anytime online. They can also request a quote by using our online pricing estimator, or placing their request using a dedicated and personalized email address. Upon receipt of a request through a personalized email address, an alert is simultaneously sent to the SmartDesk as well as the customer?s Account Executive. Once received, the SmartDesk team follows a strategic work flow process to control, expedite and manage the needs for optimum results.?

Operational since September 22, 2011, SmartDesk is receiving a favorable response from the exhibit, meeting and conference planning community. SmartSource Senior Director, Exhibition Sales Jeffrey Byrne noted both end-users and procurement personnel indicated that they have been looking for this level of efficiency, support and cooperation that SmartDesk now provides.

?Based on the feedback, we?re confident that SmartDesk will have an enterprise wide appeal to many organizations,? added Byrne.

About SmartSource Computer & Audio Visual Rentals

Founded in 1984 and formerly known as Rent-a-PC, Inc., SmartSource Computer & Audio Visual Rentals serves broad-based corporate IT, association, professional AV and trade show technology rental needs. The company is widely recognized for its outstanding customer service, technical expertise, geographic reach, breadth of product, and end-to-end solution. Its extensive line features brand name products from Apple, Dell, HP/Compaq, IBM, NEC, Eiki, Meyer, Stumpfl, and others. Among its products are computers, servers, copiers, professional AV equipment, LCD and plasma monitors, kiosks, digital signage and video walls. SmartSource employs over 250 including over 100 field technicians. Its 23 strategic locations are in: Anaheim, CA; Atlanta, GA; Boston, MA; Chicago, IL; College Station, TX; Dallas, TX; Englewood, NJ; Eugene, OR; Ft. Lauderdale, FL; Houston, TX; Las Vegas, NV; Long Island, NY; Los Angeles, CA; New Orleans, LA; New York, NY; Orlando, FL; Philadelphia, PA; Phoenix, AZ; San Diego, CA; San Francisco, CA; Seattle, WA; St. Louis, MO; and Washington, DC. Kirtland Capital Partners, a private equity firm in Cleveland, Ohio, holds a majority interest in SmartSource Rentals. For more information, visit: http://www.smartsourcerentals.com or call: (800) 888-8686.

Contact: Donna M. Autuori????????????????

Autuori Corporate Communications, Inc.????????????????????????

(631) 321-0045

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Dentist Direct Takes Another Bite of Exhibition Success

(PRWEB UK) 1 November 2011

Dentist Direct, which is currently seeking clients all over the country, exhibited at the British Dental Trade Association (BDTA) Dental Showcase, where it received around 60 high-quality enquiries from interested parties.

Although this is less than the 150-plus enquiries it received at its launch earlier this year, Dentist Direct is confident that there was a higher percentage of enquirers who had a genuine desire to open their own practice with the company?s support, and that because of this, more partnerships will come of it.

Dentist Direct launched with a stand at the British Dental Association earlier this year and has so far received eight deposits with a further 31 going through the process of seeking advice from financial and legal professionals before making the next step. The team is now estimating that around 15 of those who came to their stand at the Showcase will be keen to join the company as a matter of urgency.

The company also gained lots of positive feedback on its services during its exhibition at the BDTA Dental Showcase, some of which came from well-respected industry advisors and suppliers with whom Dentist Direct has formed good relationships.

These include the team at Henry Schein, whose equipment the company will be looking to provide in each of its practices.

Sarah Purvis, marketing director of Dentist Direct, said: ?We were really pleased to be a part of such a massive exhibition. After our fantastic launch at the BDA, the BDTA has been a great follow-up in offering us even more targeted opportunities.

?We felt it was important to have a presence at the Showcase, since we?re the ?new kid on the block? so to speak, but it was amazing how many people already knew who we are and came to our stand specifically to discuss our opportunities. This shows us that our two years of research, hard work and PR to date have paid off.

?This Showcase was definitely a case of quality over quantity. The people who stopped to discuss what we had to offer were incredibly serious in learning about our services and how we can help them to start their own practice. The general feedback also seems to be that we are doing something very different but very exciting for dentists, as well as giving the new generation of dentists a new route to market.

?Overall, we feel that we have once again widened our prospects and have let everyone know that we are serious about making a difference in the dental market by supporting people in setting up anywhere they want to be and giving them the freedom to focus on what they enjoy ? looking after their patients!?

The next stop for Dentist Direct will be the Dentistry Show at Birmingham NEC on March 2nd and 3rd, 2012, where they will be found at stand M46.

For more information on the company, please visit: http://partners.dentist-direct.co.uk, follow @DentistDirect on Twitter for all the latest news from the company, or find the group on Facebook.

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